Melançon Enterprises  Publish > Academic > Computer Ordering Online > Acer

Acer

www.acer.com

10 clicks to start the buying process.

Selection / Customization process

Product Clarity: Moderate.  One large table for all their product lines allows easier comparison but less detail.

Price Clarity: Poor.  No prices listed at all on the pages of decscription.

Speed: Slow.  Product pages, especially, loaded slowly.

Range / Power: Low.  No customization.

Notes

For the user experience, Acer has a set up worse than not being able to buy anything.  It seems like you will to be able to easily buy the models it advertizes and describes.  But you can’t.  From the home page, one can go to Products and Services and then to Desktops.  From there you click on More Info and eventually end up at Desktops Comparison table but you cannot buy any of the desktops.

If your browser and any ad-blocking software allow automatic JavaScript pop-up windows, when you select your location you will get a page in a new window that has (among other links that will send you back in circles) a large graphical link titled: “ACER Where You Can Buy.”  Now, from that page there is a link for buying directly on-line: ShopAcer.com.  Once there, you’d have to start all over again in choosing your PC, without the product descriptions, but don“t try too hard— only two of the dozen or so Acer models were available on ShopAcer.com.

Problems

Good Features

Created 2003 February 23 ,,, Updated 2003 March 14